Frequently Asked Questions

Stainless Steel Cookware

Always preheat your pans on low to medium heat before adding your ingredients. Although you can cook with oil if you want to, it’s not a necessity.

Feel free to use your metal tools on our stainless steel pans — they won’t hurt them one bit.

Allow cookware to cool to room temperature before cleaning. Rinse pan and wash in soapy water to remove stains or stuck-on food. For stubborn stains or discoloration, gently rub in a paste of water and a non-abrasive, non-chlorine stainless steel cleanser. FYI, it’s also dishwasher safe.

American Kitchen stainless steel cookware is compatible with any stovetop including electric, gas, induction, and ceramic glass.

American Kitchen stainless steel cookware is oven and broiler safe to 500 degrees.

American Kitchen premium tri-ply cookware is made by Regal Ware in the USA using globally sourced materials.

Our cookware is made of three layers for exceptional (and consistent) results every single time. The inside is stainless steel for incredible durability. The 1050A aluminum core is commercial grade for ultimate performance. The outside layer is made of high-density 400-series stainless steel, which means you can use it on any surface (gas, induction, electric, ceramic glass — you name it).

Our stainless steel handles are built for performance. They stay cool when you’re cooking on the stove and are ergonomically designed for maximum comfort and efficiency.

Superior Heat Conductivity: Two layers of professional-grade stainless steel is wrapped around a layer of super durable aluminum to make our tri-ply stainless steel. That means your pans will heat evenly and stay hot every time.

Cook Anywhere: Because our stainless steel pans are made of a magnetic stainless steel, you can use them on all cooking surfaces — electric, gas, induction and ceramic glass.

Workhorse Durability: Our stainless steel cookware is ultra durable and stain resistant, so you can enjoy it with those you love for years to come.

On the product page, click "Specifications" to view complete details for that item.

Nonstick Stainless Cookware

Use low to moderate heat – prolonged periods of high heat should be avoided. Our Nonstick Pans are oven safe up to 500°F. Don't overdo the oil - less is needed for nonstick pans. Try to avoid using nonstick sprays when possible. Invisible buildup can occur when nonstick sprays are used on nonstick pans.

It is always best to use silicone, wood, or plastic on nonstick surfaces.

Allow cookware to cool to room temperature before cleaning. Rinse pan and wash in soapy water to remove stains or stuck-on food. For water spots and minor stains, wipe with vinegar or lemon juice and rinse (just don't use abrasive cleaners or scouring pads).

American Kitchen nonstick stainless steal cookware is compatible with any stovetop including electric, gas, induction, and ceramic glass.

Our nonstick pans are oven safe up to 500 degrees.

American Kitchen premium try-ply cookware is made by Regal Ware in the USA using globally sourced materials.

Our PFOA-free Eterna nonstick coating is incredibly smooth and thicker than other nonstick pans, so it’ll hold up for years to come. And because our nonstick cookware is also tri-ply, it’s made from galvanized steel and natural aluminum, it’s also durable and made to last.

Performance Handles: Our stainless steel handles are built for performance. They stay cool when you’re cooking on the stove and are ergonomically designed for maximum comfort and efficiency.

Premium Nonstick Coating: Made of PFOA-free Eterna nonstick coating allows you to use less butter and oil while still being able to release food easily and make cleanup a breeze.

Superior Heat Conductivity: Two layers of professional-grade stainless steel is wrapped around a layer of super durable aluminum to make our tri-ply stainless steel. That means your pans will heat evenly and stay hot every time.

Cook Anywhere: Because our nonstick pans have a magnetic stainless steel exterior, you can use them on all cooking surfaces — electric, gas, induction and ceramic glass.

On the product page, click "Specifications" to view complete details for that item.

Shipping & Return Information

Please see Shipping and Returns on our website for details.

You receive an order confirmation when you place your order. If the item is in stock, you will receive a shipping notice confirmation within 2-3 business days of placing the order. This confirmation will have a tracking number on it so you may track the package delivery to your door.

If you need additional assistance, you may call our customer service department at 1-800-474-4231, weekdays 8:00 am - 4:30 pm cst.

We hope that you carefully consider your purchase before finalizing it at checkout, and we are confident that you will be satisfied with the item you receive. Unfortunately we are unable to make changes or cancel an order once you have received order confirmation.

We do not offer expedited shipping at this time.

At this time we do not ship to these types of addresses.

You receive an order confirmation when you place your order. If the item is in stock, you will receive a shipping notice confirmation within 2-3 business days of placing the order. This confirmation will have a tracking number on it so you may track the package delivery to your door.

If you need additional assistance, you may call our customer service department at 1-800-474-4231, weekdays 8:00 am - 4:30 pm cst.

Please see Shipping and Returns on our website for details.

Please see Shipping and Returns on our website for details.

Warranty Information

Please see the Warranty on our website for details.

Please see the Warranty on our website for details.

Please contact American Kitchen Customer Service Dept. at 1-800-474-4231, weekdays 8:00 am - 4:30 pm cst or Email: customerservice@americankitchen.com

Website Information

Please see the Privacy Policy on our website for details.

Please see the Cookies Policy on our website for details.

Please visit the Account page and follow the forgot your password steps.

Customer Service

Please contact American Kitchen Customer Service Dept. at 1-800-474-4231, weekdays 8:00 am - 4:30 pm cst or Email: customerservice@americankitchen.com